Since tickets are a one of a kind item and not replaceable there are no refunds, exchanges, or cancellations on any order once it is submitted to us. If an event is cancelled for any reason other than an act of God (rained out, earthquake, flood, etc.), strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable. We are a privately owned and operated company. We are not affiliated with any artist, venue, arena, or ticketmaster. All prices include service charges and reflect the cost for us to obtain premium seating.